Information Guide
Collections, Shipping &
Export EORI Numbers
| Monday | 8.30am – 3.30pm |
| Tuesday | 8.30am – 3.30pm |
| Wednesday | 8.30am – 3.30pm |
| Thursday | 8.30am – 3.30pm |
| Friday | 8.30am – 3.00pm |
| Saturday | CLOSED |
| Sunday | CLOSED |
Before you collect
- Please bring photo ID (preferably a driving licence) and have your invoice ready on your account.
- Items will only be released once your invoice is paid.
- If someone is collecting for you, they need your invoice number.
- Items held at a vendor’s site have their own collection times, so check the lot listing or call us on 01924 245040 before bidding.
- It is the buyer’s responsibility to ensure that the correct items are collected. No refunds will be issued for errors made at the time of collection.
If you have paid by card then we will automatically release the Collection Information and Contact Details in your Invoice Document online. Click ‘My Invoices’ > ‘View’.
If you have paid by Bank Transfer you must wait for us to manually check the payment has cleared between the hours of 8:30 am – 5:00 pm Monday to Thursday 8.30am-4.00pm Friday. You’ll then receive an email to say the payment has been made and to follow the steps above within your login to receive the collection information.
All information regarding our storage fees can be found here
- Shipping is only available from our premises in Wakefield, however you will need to pay for the goods before we can provide you with a separate quote.
- BPI Auctions will not be held responsible for damaged items in transit and therefore the customer isn’t entitled to a refund should this happen. We strongly recommend collecting in person.
- Vendor’s may or may not provide shipping. This is at their discretion so it is recommended you arrange your own collections. Please refer to the sale information of the auction for further details.
- If you are arranging your own courier, you must still arrange the collection with the vendor before doing so to avoid complications.
- All assets must be paid for in full before any shipping quote is provided.
All items sold at auction must be collected within the designated time frame stated on your collection note. All assets remaining after this time may incur storage charges or alternatively will be resold or destroyed. Refunds will not be given if you are deemed to be in breach of contract.
If you are unsure of any of the information or you need help with
exporting goods to Europe please call us on:
01924 245040
For more information please view our terms & conditions.
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