FAQs

Contact our office and one of our colleagues will arrange an appointment to visit and assess your assets, or carry out a desktop appraisal. We’ll then guide you through the best route to market.

After completing a full appraisal, we will give you a realistic price range, from worst-case to best-case, based on the condition of the items, current circumstances, and your required timescale.

Depending on your assets and requirements, we can either handle the full sale for you, support you on site while you prepare it, or provide templates so you can list the items yourself.

Yes, we run monthly collective auctions which are a combination of several vendors’ items grouped together in relevant industry sectors. Depending on the value and quantity, we can allocate a few items to their own sale.

A consignment fee ranging from 0% to 30% will be deducted from the final hammer price depending on the value of the sale.

Buyers can pay by bank transfer or secure online payment. We check payments hourly and send a confirmation email to all parties once payment has cleared.

The sale will be invoiced as soon as it ends, and buyers are expected to pay within 48 hours. The balance will be paid to the vendor by bank transfer 14 days after the sale ends.

Some lots sell above their reserve, which can help cover those that don’t perform as well. If items don’t sell, they can be re-listed in a later sale to attract a different audience.

If you are not VAT registered we will not charge VAT on your lots.

If you are exporting we will require the following: 1) Proof of payment from overseas; 2) Proof of export; 3) An overseas address. When we have received this we will refund the VAT back to you bank account.

We operate a timed online auction platform designed to replicate the experience of a live auction. If a bid is placed within the last three minutes, the closing time is extended by a further three minutes to allow other bidders to respond..

Every auction has different terms and conditions. Registering for an auction confirms that you’ve read and accepted them.

Each auction will have the individual shipping and collection information detailed. You can also refer to our website collections page: Collections & Shipping information

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Please feel free, the entire team is on hand to help at all times.